Tillie Designs does not sell, rent, or exchange personal information about its customers.

We want you to be happy with your Tillie Designs purchase! If you are not, please return the item(s) within 30 days of your purchase and we will promptly mail you a refund.

We ship our items using UPS Ground Shipping. Our goal is to process all in-stock items within 2 business days after receipt of your payment.

However, since our products are handcrafted, and some are made to order, a longer processing time may be necessary. We will contact you via email in such cases.